RZ Auto Services ("we", "us", "our") operates the website rzautoservices.com. This policy explains what information we collect, how we use it, and the choices you have. We are committed to handling your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Information you give us. When you submit a booking or contact request, we collect your name, phone number, email address, vehicle details, and any message you provide.
- Information collected automatically. Like most websites, we use Google Analytics (GA4), which sets cookies and collects standard usage data such as pages visited, approximate location (city level), device and browser type, and referring source. This data is aggregated and is not used to personally identify you.
How We Use Your Information
- To respond to your booking or inquiry and provide automotive services.
- To contact you about your appointment or vehicle.
- To understand how visitors use our site so we can improve it.
Cookies & Analytics
We use Google Analytics to measure website traffic. You can opt out by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings. Google's handling of data is governed by the Google Privacy Policy.
How We Share Information
We do not sell, rent, or trade your personal information. We share it only with service providers that help us operate the site and respond to inquiries (such as our email and hosting providers), and only as needed for those purposes, or where required by law.
Data Retention & Security
We keep booking and contact information only as long as necessary to serve you and meet legal or accounting obligations. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.
Contact Us
RZ Auto Services
#17 816 Boyd St, New Westminster, BC V3M 6N1
Phone: 604.520.6169
Email: rishard@rzautoservices.com